This Privacy Policy explains how tatitutu.com manages your personal data. We are committed to protecting and securing your personal data.
Our website address: tatitutu.com
By interacting with and using our services (including shopping or subscribing to our newsletter), you are deemed to have read, understood, and agreed to this Privacy Policy.
1. Data We Collect
We collect your data for the purpose of processing orders and improving our services. This data includes:
- Account and Identity Data: Your full name, email address, and phone number provided when registering an account or making a comment.
- E-commerce Transaction Data: Your complete shipping address, details of purchased products, payment method, and transaction history.
- Communication Data: Data you provide when contacting Customer Service (via email), completing a review, or participating in a survey.
- Technical and Behavioral Data: Information about your device, browser, IP address, and activity on the site (pages viewed, time of visit) collected through cookies and third-party services (such as Google Analytics).
2. Use of Cookies
We use cookies (data cookies) for:
- Functionality: Remembering your preferences (e.g., login and shopping cart).
- Analytics: Understanding how users interact with our site (through Google Analytics) so we can improve your experience.
- Convenience: Saving your login details or comments so you don’t have to repeat them.
You have the control to accept or decline cookies through your browser settings. However, declining cookies may affect the full functionality of our site.
3. Data Use and Disclosure
We use and may disclose your data only for legitimate and trusted purposes, including but not limited to:
- Order Processing: Using your data (Name, Address, Phone Number) to process orders, verify payments, and arrange product delivery.
- Customer Support: Answering questions, responding to complaints, and resolving issues related to your transactions or account.
- Marketing: Sending you newsletters (if you register), informing you about new products, promotions, or other important information.
- Third Parties: Sharing data with service providers we partner with (e.g., logistics services, payment gateways, or Google Analytics) to the extent necessary to perform the services.
- Security and Legal: Investigating suspicious transactions and complying with legal obligations or lawful requests from law enforcement.
We guarantee that your personal data will not be sold or transferred to third parties unrelated to or related to our services.
4. Third-Party Content and Integration
Our site may display content or links from other platforms (such as videos, images, or embeds from Instagram and TikTok). This third-party content may collect your data, use cookies, and track your interactions as if you were visiting their sites directly. We are not responsible for the privacy policies of these third parties.
5. Your Rights Over Personal Data
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Correct any inaccuracies in your personal data.
- Deletion: Request that we delete your personal data from our systems, except for data we are required to retain for legal, administrative, or security purposes.
6. Information and Contact Center
If you have questions, complaints, or wish to exercise your privacy rights, please contact us at:
Email: tatitutu.id@gmail.com